Divactive Terms of Use

Using the game

A fictional investigation, made for play

These terms cover Divactive, the detective game operated by Ahmad Bannout ("we" or "us"), app identifier com.divactive.game. They cover game use and its weekly and lifetime premium plans. They do not govern the separate Diva wellness app.

Cases, characters, simulated phones, messages, photos, websites, and other records are fictional game content. They are provided for entertainment and are not access to anyone's real phone or advice for a real investigation.

Follow the store's age rating. If you are under the age at which you can agree to these terms or authorize a purchase in your country, involve a parent or guardian as required by law.

Your license

You receive a personal, non-exclusive license to install and play the game under these terms and the applicable store license. The game, stories, artwork, audio, branding, and software remain owned by us or our licensors. You may not redistribute the game, sell its content, bypass paid access, or interfere with its security, except where applicable law allows it.

Your progress

Progress, settings, and player notes are saved locally. A Divactive account and cloud-save service are not currently provided. Reinstalling, deleting app data, clearing browser storage, or changing devices may remove your saves. Restoring a purchase restores eligible premium access; it does not restore local game progress.

Premium plans

Weekly or lifetime access

Divactive includes free content and premium cases. The current paywall and the store purchase-confirmation screen show the available plan, included access, price, currency, taxes, and any introductory offer. Review them before confirming. Prices vary by country and store; these terms do not fix a worldwide price.

Weekly plan: a renewing subscription

The weekly plan grants premium access during an active one-week subscription period. Payment is charged to your store account when you confirm. The subscription renews automatically for another week unless you cancel before the store's renewal deadline. Any trial or introductory offer applies only if it is expressly shown at checkout, with the displayed eligibility and duration.

Lifetime plan: one payment

The lifetime plan is a one-time purchase of Divactive premium access. It is not a subscription and has no weekly renewal charge or scheduled subscription expiry. Access remains subject to a valid, non-refunded purchase and continued availability of the game on compatible devices. "Lifetime" does not promise that every device, operating-system version, or online service will be supported forever.

Premium access is checked through the store and RevenueCat. Store-account restrictions, refunds, revocations, or an expired subscription may affect access. An internet connection may be needed to buy, restore, or refresh purchase status.

Billing and refunds

Manage your purchase through the store

Cancel a weekly subscription

On iPhone or iPad, open Settings > your name > Subscriptions > Divactive and choose the cancellation option. Follow Apple's subscription instructions if you need help. If you purchased through another supported store, use that store's subscription settings and deadlines.

Cancellation stops future renewals under the store's rules. Access normally continues until the paid period expires. Deleting the game, clearing progress, or contacting support does not itself cancel a store subscription. A lifetime purchase has no recurring subscription to cancel.

Restore purchases

Use Restore purchases in Divactive while signed in to the store account used for the purchase. Eligible access can be restored under the store's rules. Transfers between different stores or store accounts are not guaranteed. Contact slay@askdiva.app if a valid purchase is not recognized.

Refunds

The store processes payments and handles refund requests under its rules and applicable consumer law. For Apple purchases, use reportaproblem.apple.com or Apple's refund instructions. A refund or revoked transaction may remove the corresponding premium access. Nothing here limits refund or cancellation rights that local law requires.

Availability and rights

Updates, support, and consumer protections

We may update the game to fix issues, improve cases, or support platform changes. Features and supported devices may evolve. We will handle material changes affecting paid access under applicable store rules and consumer law. We do not guarantee uninterrupted service or compatibility with every device.

We may restrict access where reasonably necessary to address unlawful use, fraud, security threats, or a violation of these terms, subject to mandatory consumer rights. You can contact support if you believe access was restricted incorrectly.

To the extent permitted by law, the game is provided as available without a promise that it will be free of all errors. Nothing in these terms excludes mandatory warranties, statutory remedies, or liability that cannot legally be excluded. Your local consumer protections and any mandatory right to use local courts remain in effect.

Store license and privacy

For an App Store download, Apple's Standard Licensed Application End User License Agreement applies unless a custom license is provided through the store. Store terms govern your store account and payment relationship. Our Privacy Policy explains local saves, purchase records, and support data.

Changes to these terms

We may update these terms for changes to the game or legal requirements. The date at the top identifies the version. Material changes will be communicated as required by applicable law; mandatory consumer rights continue to apply.

Contact

Help with Divactive

For purchase problems, tell us the store, product name, and what happened. Keep passwords, full payment-card details, and unrelated personal data private.